Elegant Corporate & Private Events
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Can I use the rental items for multiple events?
No, rental items are strictly for the agreed event and may not be sublet or used for other purposes.
Can I change the number of teepees or attendees after booking?
Changes cannot be made after booking. No refunds are given for cancellations by individual attendees.
What happens if I cancel the party?
If the party is canceled without a valid reason, the full deposit will be retained. However, if the package is rebooked without loss, the deposit may be refunded.
Is Slumber Teepee Party responsible for injuries or damages during the event?
No, we are not liable for any loss or injury resulting from client negligence, misuse, or improper use of the rental equipment.
Are there restrictions on where the rental equipment can be used?
Yes, equipment cannot be used in areas where smoking, deep-frying, or gourmet cooking takes place. Odor issues may result in deposit forfeiture.
How do I accept the terms and conditions?
By paying your invoice, you acknowledge and accept all the terms and conditions outlined above.
Frequently Asked Questions
Are you able to setup anywhere?
Our standard setup is available for the ground floor or first floor. For setups on higher floors, please inform us in advance, as additional charges may apply.
How much space is needed for the teepees?
Each teepee requires approximately 2 square meters of space, including the mattress. Teepees can be arranged in various layouts, such as in a row, a circle, or opposite each other.
What are the dimensions of the setup?
Teepee: 1.1m deep, 1.1m wide, and 1.5m high
Mattress: 70cm wide, 190cm long, and 15cm thick
How should I prepare the space for setup?
Please ensure the room is cleared beforehand. Setup takes around 1.5 hours.
Is a deposit required?
Yes, a refundable deposit of R1000 is required per rental package.
When will I receive my deposit back?
Deposits are refunded within two weeks of rental completion, provided all items are returned in their original condition.
What happens if an item is damaged or missing?
The cost of repairs or replacements will be deducted from the deposit. If the cost exceeds the deposit, the remaining amount will be invoiced.
Will I be charged for accidental damages?
Normal wear and tear are not chargeable. However, careless handling or breakages may result in repair or replacement costs deducted from your deposit.
What if I lose an item?
Missing items must be returned within one week. If a replacement is not possible due to a unique design, the entire set may require replacement, and additional costs may apply.
